Life Onboard

For details on a prearranged rental program, please contact our authorized vendor:

Scootaround Personal Transportation Solutions
Phone: 1.888.441.7575
Email: info@scootaround.com
scootaround.com/rent-online

Business equipment is available, including fax machine and copy services. Fax reception is complimentary; fax transmission and ship-to-shore phone calls are available at standard tariffs. For a nominal fee, guests may send or receive e-mail via computers on board. The only Adobe-based software available onboard is Acrobat Reader.

Click here for our cellular phone policy.

Yes. All guests will now benefit from FREE Valet Laundry Service during their cruise. Enjoy the luxury and convenience of freshly washed, carefully pressed and folded laundry picked up and delivered to your suite throughout your voyage.

Beauty salon services and spa services including manicures, pedicures, facials and a variety of spa treatments are available by appointment on all ships. For your convenience, you may reserve your spa treatment by calling Serene Spa & Wellness at 1.877.718.4244 beginning 60 days before your cruise.

Our Club Mariner program is designed for age groups 5-8, 9-12 and 13-17, and is supervised by specially trained counselors. Club Mariner is available on select sailings only. Please ask your travel professional for details. Guests under the age of 16 are not permitted in the Spa or Fitness Center.

Outbound mail service and postage are available on all ships at a nominal charge.

Yes, you may purchase certain currency from the reception. All onboard foreign currency exchange transactions will be charged to the guest's onboard account. As we are unable to provide all currencies, most can be found within the ship’s terminal.

American Express, MasterCard, Visa and personal checks are accepted for deposits and full payments. For your convenience, your final payment may be automatically charged to the credit card used to make the initial deposit. Regent Seven Seas Cruises accepts no responsibility for credit card foreign currency/transaction processing fees independently assessed by issuing banks. None of these fees separately charged by the issuing banks accrues to the benefit of Regent Seven Seas Cruises. Third party credit card charges can only be accepted when accompanied by valid authorization to charge from the relevant card owner.

Beginning in 2018, we are no longer accepting foreign travelers checks as a form of payment on board. U.S. dollar travelers checks will continue to be accepted on board as a form of payment as well as foreign currency cash.

Our Security Guide may be found here.

Yes, please contact Special Services at least 150 days in advance of your sailing so that we may provide your preferred selections (view full menu).

All frozen kosher prepackaged meals are provided by Borenstein Caterers Incorporated. This New York-based company has catered kosher meals for more than 60 years and works under the supervision of the Union of Orthodox Jewish Congregations of America (the OU). The menu selection includes an assortment of breakfast, lunch, and dinner dishes, with appetizers, soups, side dishes and desserts to choose from, each presented in plastic containers and double wrapped. Additionally, all bread is Pas Yisroel and all dairy products are Cholov Yisroel.

For those guests who are not strictly kosher and would like our chefs to prepare their meals, we have limited quantities of kosher proteins such as veal rack, ribeye steak, lamb rack, turkey breast, whole chicken, and fresh or frozen fish available on board. Please note that the preparation of these proteins will not be according to the rules of kashrut.

We are pleased to serve guests kosher meals, both prepackaged and fresh, exclusively in our elegant Compass Rose restaurant. Once on board, please contact the maître d' of Compass Rose to make dining arrangements.

2023 European Sailings Notice:

Each ship has a licensed and registered doctor and nurse for professional and emergency services, which are available at customary charges. The ships' medical centers are designed to provide medical care for certain temporary illnesses and accidents, and are not intended or capable of providing on-going treatment of pre-existing medical conditions. For guests requiring oxygen equipment, an oxygen concentrator is the only form of oxygen equipment allowed aboard ship, and must be provided by the guest. Regent Seven Seas Cruises' wheelchairs on board are for emergency purposes only.

Non-denominational services are available onboard when possible.

We're delighted to assist you. From chocolate-dipped strawberries to a bottle of Dom Perignon, Regent has a very fine selection of attractively boxed gift items that bear the Regent logo. Click here for a gift form (PDF).

High-speed, unlimited WiFi is available on board all Regent Seven Seas Cruises® ships, powered by Starlink’s advanced satellite technology. One complimentary log-in per suite is included in the All-Inclusive Cruise Fare, with additional log-ins and connection upgrades available for purchase. Service and speed will vary port to port.

If you are utilizing a mobile device that access the internet via a cellular carrier's network (5G for example) instead of the ship's wireless access, it will be treated as if you were using your cell phone and International roaming charges will apply. Any costs associated will be billed directly through your cell phone provider, and not through the ship.

The ships' boutiques offer a selection of designer fashions, perfumes and Regent Seven Seas Cruises logo items. Toiletries and convenience items are also available for purchase. The boutiques may be closed occasionally while in port due to local government regulations.

All gratuities are included in your cruise fare except for services from Serene Spa & Wellness^™.

You can dine whenever, wherever and with whomever you choose during regular dining hours. In some of the alternative restaurants, reservations are required.

Attire ranges from Casual to Formal Optional. Casual wear consists of resort-style outfits; some examples are jeans, shorts, t-shirts, and tennis shoes. Casual wear is appropriate for daytime both on board or ashore. Casual wear is not appropriate after 6:00 PM. On the night prior to disembarkation, guests may need to pack their luggage early due to morning flights the next day. With this in mind, on the last night of every voyage, we will relax the dress code for dinner to Casual.

Otherwise, the recommended onboard dress in the evenings is Elegant Casual. Dinner dress for ladies includes a skirt, or slacks with a blouse or sweater, a pant suit or dress; slacks and a collared shirt for gentlemen. Sport jackets are optional. Casual wear is not to be worn at dinner. Ties are not required.

On sailings of 16 nights or more, Formal and Semi-Formal attire is optional on two of the evenings. On the two Formal Optional evenings, guests are welcome to dress as per the elegant Casual dress code or opt for a more formal choice of clothing including gowns and cocktail dresses for ladies; tuxedos, dinner jackets or dark suits with tie for gentlemen.

For the comfort and safety of all of our Guests, smoking is not permitted in any enclosed dining area, certain public venues, elevators, the Theater, and all suites and balconies, and is only permitted in specific designated smoking areas. The use of electronic cigarettes is allowed within designated smoking areas only.

Cigarette smoking is only permitted in designated areas of the outdoor pool area and the following public rooms:
Seven Seas Splendor: Connoisseur Club, Pool area (designated area opposite side of the Pool Bar)
Seven Seas Explorer: Connoisseur Club, Pool area (designated area opposite side of the Pool Bar)
Seven Seas Voyager: Connoisseur Club, Horizon Lounge (outdoor one side designated area), Pool area (designated area opposite side of the Pool Bar)
Seven Seas Mariner: Connoisseur Club, Horizon Lounge (outdoor one side designated area), Pool area (designated area opposite side of the Pool Bar)
Seven Seas Navigator: Galileo's (outdoor one side designated area), Pool area (designated area opposite side of the Pool Bar)

Cigar Smoking is only permitted in the Connoisseur Club on applicable ships and the designated area on the opposite side of the Pool Bar.

Pipe smoking is only permitted in the Connoisseur Club. Pipe smoking in open deck areas is considered an extreme fire hazard and is not permitted.

Failure to comply with the above smoking policy will result in guests being asked to leave the ship at their expense, without refund or credit for the unused portion of their cruise.

The sale and consumption of alcoholic beverages will be limited to guests aged 21 years or older. However, with the exception of Hawaii, Alaska and New England voyages not leaving U.S. territorial waters, guests between the ages of 18 through 20 may purchase and personally consume wine and beer only while on board and with the consent of an accompanying parent.  Authorization will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form.  This form can be obtained and completed at the Reception Desk upon embarkation.  While sailing on select international voyages, guests 18 years or older are permitted to consume alcoholic beverages without having to complete the Young Adult Alcoholic Beverage Waiver form. Guests are kindly reminded to consume alcohol in moderation. Regent Seven Seas Cruises reserves the right to prohibit and retain all liquor brought aboard the ship.

Each suite is equipped with a personal safe with an electronic combination lock.

Dimensions of the safe: 4 inches (10cm) deep, 14 inches (35cm) wide, 7 inches (17cm) high.

Regent Seven Seas Cruises is not responsible for any personal articles such as money, jewelry, cameras, binoculars, documents or any other items, which you retain personally or in your suite.

Guests must be 18 or older to enter or gamble in the casinos on our ships. US dollars are used. A 3% fee will be charged to your account if we receive a cash advance against your shipboard account. There is a $3,000 maximum per guest per day for these cash advances.

Each suite is provided with both 110 and 220 electric volts.