Our vision is to be the vacation of choice for everyone around the world. That's why we've enhanced our commitment to your well-being while cruising with our SailSAFE™ Health and Safety Program.
PRE-CRUISE REQUIREMENTS & CHECK-IN
ONBOARD — INCREASED SANITATION MEASURES, UPGRADED AIR FILTRATION SYSTEMS & ENHANCED MEDICAL FACILITIES
DESTINATIONS, ITINERARIES & SHORE EXCURSIONS
THOROUGH & EFFECTIVE MOBILIZATION PLAN
Our Health & Safety protocols and policies will be continually evaluated and we will modify requirements accordingly.
Do guests need to be vaccinated to sail?
Regent Seven Seas Cruises welcomes all guests onboard, regardless of vaccination status, subject to specific local health regulations. Vaccination requirements, if any, will be highlighted to guests approximately 30-days prior to sailing.
If local regulations require me to be vaccinated against COVID-19, what constitutes being “fully vaccinated”?
In order to be considered fully vaccinated, unless otherwise noted, U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA) and/or World Health Organization (WHO) authorized single brand vaccination protocol will be accepted, with the final dose having been received 14 days or more prior to embarkation. Vaccines include J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford (also known as Covishield and Vaxzervria), Sinopharm BIBP, Sinovac and Covaxin. These vaccines are listed as examples. Refer to FDA, EMA or WHO websites for full approved current list.
A mixed vaccination combination of two doses of an FDA or EMA approved/authorized or WHO Emergency Use Listed (EUL) COVID-19 two-dose series with a minimum interval of 17 days will also be accepted. Note: individuals receiving a Janssen COVID-19 vaccine before or after another COVID-19 vaccine are considered fully vaccinated against COVID-19 14 days after receipt of the single dose of the Janssen vaccine.
On certain sailings, due to local regulations, a guest who’s primary COVID-19 vaccination will be beyond 270 days at the time of disembarkation from their voyage must have a COVID-19 “booster” dose prior to embarkation to be fully vaccinated.
Vaccination requirements for both fully vaccinated and unvaccinated guests will be highlighted to guests approximately 30-days prior to sailing.
Do guests need to provide proof of a negative COVID-19 test to sail?
Testing requirements, if any, will be highlighted to guests approximately 30-days prior to sailing, and may vary based on vaccination status. If COVID-19 testing prior to the cruise is required, it is the guest’s responsibility to arrange and pay for.
How do I learn about any COVID-19 vaccine or testing requirements for a sailing that is outside 30-days?
We are closely monitoring the evolving global public health environment and to the extent any itineraries are affected, we will notify impacted guests in a timely fashion and update our booking requirements. Additional travel restrictions for certain nationalities or countries may arise based on the quickly evolving public health environment, therefore all guests are strongly advised to monitor current travel requirements.
If I am required to show proof of COVID-19 vaccination, what documentation do I need to provide?
Proof of COVID-19 vaccination should be the original vaccination record document issued by either the country's health authority that administered the vaccination or the guest's medical provider that completed the vaccine administration; however, a photo of vaccination record document will also be accepted. Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. Confirmation email of vaccination appointment will not be accepted.
If I am required to provide proof of a negative COVID-19 test, what documentation do I need to provide?
If due to local regulations tests are required, guests must provide proof of a negative COVID-19 test result from a registered test provider (printed or digital) taken within a specified timeframe at embarkation and should travel with a copy of their test result. There are no in-port testing facilities, therefore guests who do not bring proof of a negative COVID-19 test, if required, will be denied boarding.
Test result documentation must be provided in English and must include the following information:
If I am participating in a pre-cruise Land Program organized by Regent Seven Seas Cruises, will Regent offer COVID-19 testing for the required pre-embarkation test requirements?
For guests on pre-cruise land programs who are unvaccinated against COVID-19, it is their responsibility to arrange and pay for any required pre-cruise COVID-19 test prior to arriving at the ship.
Since there is no testing at the pier, if I am required to provide proof of a negative COVID-19 test, how can I be tested?
Should guests require assistance finding a COVID-19 testing location prior to departing home or while traveling, please visit the Test for Travel website by clicking here.
Are face coverings required?
At this time, face coverings are not required on board Regent ships.
We will continue to update our face covering policy as protocols evolve and change as policies are subject to local oversight of authorities in the jurisdiction(s) in which the ships are sailing. Should local regulations change, guests may be required to wear face coverings with short notice.
Please note, certain airlines and in-destination venues and public transport services may implement their own policies, independent to the local jurisdiction, and we therefore recommend guests to travel with a supply of face-coverings.
What happens if I don’t comply with health and safety requirements?
All guests and crew are required to comply with our health and safety requirements to protect everyone on board, at the terminal and at destinations we visit. Individuals who do not comply with requirements will be denied boarding or disembarked from the cruise.
Guests should refer to the Cruise Ticket Contract issue for their cruise for complete details.
Will I be required to take a COVID-19 test to disembark the ship? Will you offer testing to meet travel requirements for guests flying back to countries that require negative COVID-19 test results to re-enter the country post-cruise?
For those guests whose country requires a COVID-19 test (PCR or Antigen) to return home, COVID-19 tests are the guest’s responsibility to arrange and pay for.
If I am participating in a post-cruise Land Program organized by Regent Seven Seas Cruises, will Regent offer COVID-19 testing for any country-specific test requirements needed to return home post-cruise?
For those guests whose country requires a COVID-19 test (antigen or PCR) to return home after a post cruise land program, COVID-19 tests are the guest’s responsibility to arrange and pay for.
Should guests require assistance finding a COVID-19 testing location prior to departing home or while traveling, please click here to visit the Test for Travel website.
If I cannot sail because I test positive for COVID-19 before travelling to the ship, will I receive a refund?
Guests who must cancel their cruise before arriving at the ship due to a positive COVID-19 test prior to leaving home, or in transit to the ship should submit an insurance claim.
Do guests need to be tested for COVID-19 at any point during the cruise?
Guests may be required to test for COVID-19 during a voyage if deemed necessary by local authorities. Guests would be responsible for the cost.
If I test positive for COVID-19 during a cruise and have to quarantine onboard during my cruise, will I receive a refund?
Guests who are quarantined onboard during their cruise and/or disembarked due to a positive COVID-19 test, immediate travel party or close contact as defined above should submit an insurance claim for trip interruption.
What happens if I test positive for COVID-19 during my cruise or at disembarkation?
Guests will only be tested while on board if they report symptoms consistent with COVID-19, and it is deemed a medical necessity by the ship’s doctor, unless testing is required to disembark due to local public health requirements.
If a guest tests positive for COVID-19 while on board, contact tracing will be performed in cooperation with the Security and Surveillance Team.
If the guest(s) is symptomatic, they will receive treatment at their own expense by our onboard medical team and will then be quarantined in their own suite. Please note: Anti-viral Covid-19 therapeutics are readily available onboard and will be charged to the guests’ account. The length of their quarantine will depend on the severity of case, the number of days left in the voyage and if the guest(s) is symptomatic/asymptomatic. If the medical condition of the patient continues to deteriorate, the onboard medical team will determine proper course of action to safely disembark the guest(s) depending on the location of the vessel, and will engage Guest Relations team for follow up. Hospital and/or medical treatment after disembarkation will be at the guest’s expense.
If the guest(s) is asymptomatic, they will be quarantined in their own suite. The length of their quarantine will depend on the severity of the case, the number of days left if the voyage and whether the guest remains asymptomatic or becomes symptomatic.
Will all guests traveling in the same suite be required to quarantine if one member of the party tests positive during the cruise or at disembarkation?
Guests traveling in the same suite as the confirmed COVID-19 positive case are considered close contacts and will receive an Antigen test for COVID-19. If the Antigen test is positive, a confirmatory PCR test will be given. If the Antigen test is negative, or if after a positive Antigen test the confirmatory PCR test is negative, the close contact will be able to continue to cruise. If the confirmatory PCR test is positive, the close contact will be quarantined and/or disembarked per standard operating procedure.
If a guest receives a positive COVID-19 test and is required to quarantine by local officials after disembarkation, Regent Seven Seas Cruises will not be responsible for any COVID-19 related costs and therefore we strongly encourage guests to purchase travel insurance that includes coverage for COVID-19.
Can I explore on my own while in port?
Guests are free to explore ports of call on their own or as part of a Regent organized excursion. Please keep in mind that this is dependent on local health authorities and the evolving regulations, which are subject to change.
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