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Arriving and Departing

Custom services, transfers, embarkation, disembarkation and more.

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  • Return transfers may be purchased in advance or arranged onboard during your cruise and billed to your shipboard account.

  • We strongly recommend arriving at your embarkation port at least 1 night before your cruise departure, regardless of the port. This allows extra time for any flight or travel delays and ensures you are fully prepared to board your ship on time.

    For Alaska Voyages, it’s particularly important to arrive a day early. Due to the Jones Act (Merchant Marine Act of 1920), guests are prohibited from joining the ship mid-cruise if embarking from Vancouver, Canada. Additionally, the remote nature of Alaska’s ports makes it very challenging to catch up with the ship mid-cruise if you miss embarkation in Seward, Alaska. To avoid any complications, arriving at least 1 day prior to your departure date is highly advised.

  • Guests embarkation time vary by suites and Seven Seas Society status. Please see below for a full breakdown. Guests sailing from a U.S. port must embark the ship no later than two hours prior to sailing time. This is mandatory in order to meet U.S. Customs and Border Protection requirements. All other sailings require guests to embark no later than an hour and 30 minutes prior to sailing time. For disembarkation, guests should plan on vacating their suites shortly after the scheduled arrival time into port. Cruise-only guests should not schedule flights prior to four hours after disembarkation.

    Beginning with the following voyages early boarding will be available to guests in the below suites and/or have the below Seven Seas Society status.

    Category or Seven Seas Society Status Embark Time Suite Available
    Regent Suites, Master Suites, and Grand Suites
    12:00PM
    12:00PM
    Navigator Suites, Mariner Suites, Voyager Suites, Seven Seas Suites, Horizon Suites, and Titanium Seven Seas Society Members
    12:00PM
    1:00PM
    Remaining Suites
    12:00PM
    2:30PM
  • Upon returning to the United States, all baggage is subject to inspection by U.S. Customs Service.  Guests originating or terminating their cruise in a foreign port may also be subject to inspection by local customs officials.  Residents of the United States are allowed a duty-free exemption of $800 per person and those over the age of 21 may include one liter of liquor and one carton of cigarettes in their exempted purchases.

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