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Frequently Asked Questions

Have a cruise question? Get answers with this helpful guide.

How can I ship luggage to/from the ship?

How do I pre-book dining reservations online?

How do I pre-book shore excursions online?

One of my shore excursions is in Wait List status. When will I know if I am confirmed?

How do I pre-book spa services?

I am in suite 816 on Seven Seas Mariner. Why do my bag tags say deck 8F?

Is there a limit on baggage?

What if I am celebrating a special occasion?

What if I have dietary restrictions?

What is the dress code?

What is your policy on passports and visas?

Blanket visas through Regent Seven Seas Cruises cover only our shore excursions, not trips that passengers decide to do by themselves. It is the passenger's responsibility to determine passport and visa requirements for their cruise itinerary. It is the guests' responsibility to ensure that they are in possession of all required visas and travel documents prior to sailing.

What proper documentation is required for visiting Canada?

When do I receive tickets and documentation?