Q: Can I send mail on board?
A: Outbound mail service and postage are available on all ships at a nominal charge.

Q: Are laundry/valet services available?
A: Laundry and valet services, including pressing and dry cleaning, are available with charge and may be arranged through your Stewardess. On board Seven Seas Navigator, Seven Seas Mariner and Seven Seas Voyager, self-service laundries including irons and ironing boards are located on select guest decks.

Q: Are there beauty/barber services available?
A: Beauty salon services and spa services including manicures, pedicures, facials and a variety of spa treatments are available by appointment on all ships. Unfortunately, to ensure proper scheduling, these services may not be pre-arranged. However, once on board, the ship's dedicated staff will make every effort to accommodate your schedule.

Q: Do you offer shore excursions?
A: Beginning in 2010, all Regent Seven Seas Cruises feature Free Unlimited Shore Excursions, which are available for reservation online generally beginning at least 120 days before sailing. A shore excursion booklet will also be sent in advance with final documentation. A supplement does apply for all Regent Choice shore excursions, indicated by the silver binocular icon. Regent Seven Seas Cruises reserves the right to withdraw any shore excursion or land program if the required minimum passenger number is not met. Cancellation by RSSC of any of these programs does not constitute grounds for cancellation of your cruise. Shore excursion program fares are per guest and subject to space availability. Operation of these shore excursions is subject to weather conditions, flight schedule changes and local conditions. Any cruise cancellation penalties remain in effect as per terms and conditions outlined in the cruise brochure.

Q: Should I tip on board?
A: Gratuities are included in the cruise fare for all RSSC vessels. If guests feel strongly about expressing their gratitude to the crew, they should be encouraged to make a donation to the Crew Welfare Fund at the Purser Office. This money is utilized for crew parties and events.

Q: Do you offer medical services?
A: Each ship has a licensed and registered doctor and nurse for professional and emergency services, which are available at customary charges. The ships' medical centers are designed to provide medical care for certain temporary illnesses and accidents, and are not intended or capable of providing on-going treatment of pre-existing medical conditions. For guests requiring oxygen equipment, an oxygen concentrator is the only form of oxygen equipment allowed aboard ship, and must be provided by the guest. RSSC wheelchairs on board are for emergency purposes only.

Q: Is Internet access available?
A: Computer centers are centrally-located on each ship. Wireless access is available throughout the ship, including most suites. Internet access is available for a nominal fee.

Q: Are business services available?
A: Business equipment is available, including fax machine and copy services. Fax reception is complimentary; fax transmission and ship-to-shore phone calls are available at standard tariffs. For a nominal fee, guests may send or receive e-mail via computers on board.

Click here for our cellular phone policy.

Q: Valuables
A: Each stateroom or suite is equipped with a personal safe. Regent Seven Seas Cruises is not responsible for any personal articles such as money, jewelry, cameras, binoculars, documents or any other items, which you retain personally or in your stateroom or suite.